Welcome to the Pocket Spine Doc; Back pain evaluation and treatment.

We are passionate about all the details of providing you with a great experience. 

Our Privacy Policy is included in our Terms of Use, and we take both the privacy and security of your data seriously. Above all else, we value your trust.

One more thing! Our Service is not intended to be an alternative to consulting your general physician or physiotherapist. The Service is an attempt to teach you pain relieving home exercises, based on the selection algorithm developed and utilized by our clinical experts. Our clinical experts use the exact same algorithm to help their patients.

The Pocket Spine Doc App is not designed to give you an exact medical diagnosis. We advise you to consult your family doctor in order to have your spinal condition evaluated and diagnosed.

All use of this app and in-app products is at your own risk. We cannot be held responsible for any worsening or changing in symptoms due to use of your symptom-specific selected home exercises purchased in this app.

Thank you for using The Pocket Spine Doc App. If you have any questions or concerns, please email us at info@pocketspinedoc.com

The Pocket Spine Doc app is a mobile health application provided to you by Zebitz Solutions Sdn. Bhd. Your access and use of the application or any part thereof, or anything associated with it, including its contents and any products or services provided by Zebitz Solutions Sdn Bhd are governed by these Terms of Use. Please read this Agreement carefully before using the Service.

General Terms and Conditions

By accessing or using our Service, you agree to be bound by this Agreement and to use our Service in accordance with the terms and conditions of this Agreement. If you do not agree to the terms and conditions of use for our Service as set forth in this Agreement, you may not use the Service.

If we need to change the terms of this Agreement, we will post the revised Terms of Use through our Service and update the “Last Revised” date to reflect the date of the changes. You are responsible for being aware of any changes made to this Agreement. By continuing to use our Service after we post such changes, you agree to the terms of this Agreement, as modified.

What Service does The Pocket Spine Doc provide?

The Pocket Spine Doc App is designed by experienced medical spine specialists (spine surgeon/neurosurgeon and physiotherapist) to help you get rid of your pain and limitations. Using a newly developed spine chart algorithm, the app will present to you the specific questions needed to identify the correct home exercises for you.

Not all types of low back pain with or without radiating pain to the leg(s) can be treated by the pain relieving exercises contained in this app. Taking the screening process is free of charge. 

If the app algorithm is able to identify home exercises for your specific condition, it is up to you to decide whether you are willing to invest some time in the pain relieving exercise programs that we offer. 

In order to assure the continuous updating of our products, there is a small fee to access the videos.

Is the Service Right for You?

In some cases, our Service may not be an appropriate way for you to seek low back evaluation. For example, certain medical conditions may require an in-person procedure or very specialized providers not available through our Service. To assist you in determining whether our Service is suitable for you, our selective algorithm will evaluate your answers. Based on your responses to these questions, we may determine that our Service is not well suited to the particular issue for which you are seeking treatment with home exercises. In such a case, you will receive an alert notifying you that you will be unable to use our Service. If this occurs, your registration will remain on file with Zebitz Solutions Sdn. Bhd., but you will not have access to buy any products I our exercise-shop. 

Registration

To use our Service, you are required to set up an account. When you set up an Account, you are required to enter your email address and password. You agree that all information you provide is true, accurate, current and complete, and you agree to maintain and promptly update such information to keep it current. You may not transfer or share your Password or Account with anyone.

You are responsible for maintaining the confidentiality of your Account Information and for all activities that occur under your Password or Account. You agree to immediately notify us upon becoming aware of any unauthorized use of your Account Information. Zebitz Solutions Sdn. Bhd. reserves the right to take any and all action, as it deems necessary, regarding the security of our Service and your Account Information. Under no circumstances shall Zebitz Solutions Sdn. Bhd. be held liable to you for any liabilities or damages resulting from or arising out of your use of our Service, your use of the Account Information, or your release of the Account Information to a third party.

Access Rights

Subject to your compliance with the terms and conditions of this Agreement, we hereby grant you a limited, non-exclusive, nontransferable right to access our Service and use our Service on the mobile device(s) that you own or control solely for your personal non-commercial use.

You agree that you will not, and will not attempt to: (a) interfere with or disrupt the functioning of the Service in any manner, including the functioning of any software, hardware, network or server connected to the Service; (b) distribute or transfer in any manner the Service or any part of the Service to any third party; (c) copy or modify the Service or any part of the Service for any purpose; (d) incorporate by any means any of the Service content into another application, website or service; (e) reverse-engineer or create derivative works based on any part of the Service for any purpose, commercial or otherwise; or (f) use the Service in any manner that is inconsistent with these Terms of Use. We reserve the right, in our sole discretion, to deny use of the Service to anyone for any reason.

Acceptable Use

Use of our Service requires that you comply with acceptable use behavior as determined by Zebitz Solutions Sdn. Bhd. As part of your responsibilities, you agree that you will not: (a) use the Service in any unlawful manner; (b) use the Service in any manner that is harmful, hateful, harassing, abusive, or otherwise offensive to any other person or entity (including your Provider); (c) interfere with or inhibit any other user from using or enjoying the Service; (d) use the Service as a means to distribute unsolicited or unauthorized communications, advertisements or spam; (e) access or search the Service by any means other than the authorized public interface; (f) collect or use any data or Service content that violates any third-party right; (g) create a false identity, impersonate another person or entity, or otherwise misrepresent yourself; (h) breach or otherwise circumvent any security measures incorporated into the Service; or (i) use the Service in any manner that is considered unacceptable by Zebitz Solutions Sdn. Bhd.

Fees and Purchase Terms

The fees for acquiring specific home exercises for your category of symptomatology based on your evaluation in the spine chart can be found on our Service. Fees are subject to change, and any changes will be posted. It is your responsibility to remain informed about the current rates. 

You will provide Zebitz Solutions Sdn. Bhd. with a valid credit card or any other method of payment accepted by us when you buy the selected exercise program or preventive program. Not before. 

Unless otherwise agreed to by Zebitz Solutions Sdn. Bhd. all fees paid are non-refundable. 

Privacy

As part of the registration process, you will be asked to provide only email address and password. 

To protect your privacy, we don´t connect this to neither name, birthdate or any other personal information. Any use of such information will be treated in accordance with our Privacy Policy, which is incorporated by this reference into these Terms of Use.

Ownership

We alone own all rights, title and interest in and to our Service, including all intellectual property rights, and any suggestions, ideas or other feedback provided by you or any other party relating to our Service. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of or created from our Service shall be owned solely and exclusively by Zebitz Solutions Sdn. Bhd. as shall any and all patent rights, copyrights, trade secret rights, trademark rights, and all other proprietary rights. You shall not remove or permit any third party to remove any proprietary rights from our Service or its contents.

Certain names, logos, and other materials displayed in our Service may constitute trademarks, trade names, service marks or logos of Zebitz Solutions Sdn. Bhd. or other entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities.

We reserve the right to modify or discontinue, temporarily or permanently, our Service, or any portion thereof, with or without notice. We will not be liable to you or any third party should we exercise that right.

Termination

You may delete your Account at any time for any reason. You can delete it in the “settings” section of the app. Zebitz Solutions Sdn. Bhd. may terminate your Account and use of our Service at any time for any reason. You agree that we will not be liable for any termination of your access to our Service or deletion of your Account or content uploaded by you.

Disclaimer

OUR SERVICE IS PROVIDED ON AN “AS IS” BASIS. ANY ACCESS TO OR USE OF OUR SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO OUR SERVICE, OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH OUR SERVICE. WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF OUR SERVICE. WE DO NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, OR ANY ADVERSE INCIDENT.

Limitation of Liability

IN NO EVENT WILL MEDIC-APPS SDN BHD BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES [WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE] ARISING OUT OF THIS AGREEMENT, OR THE USE OF, OR THE INABILITY TO USE, OUR SERVICE, INCLUDING, WITHOUT LIMITATION, ANY INFORMATION MADE AVAILABLE THROUGH OUR SERVICE OR ANY SERVICES PERFORMED BY ANY HEALTHCARE PROVIDERS YOU CONNECT WITH VIA OUR SERVICE (INCLUDING CLAIMS OF MEDICAL MALPRACTICE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY WILL COVER, WITHOUT LIMITATION, ANY TECHNICAL MALFUNCTION, COMPUTER ERROR OR LOSS OF DATA, AND ANY OTHER INJURY ARISING FROM THE USE OF OUR SERVICE. 

Indemnification

You agree to indemnify and hold harmless Zebitz Solutions Sdn. Bhd., its parents, subsidiaries, affiliates, licensors, and suppliers, and the officers, directors, employees, consultants, and agents of each, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses and fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from your use of our Service, your violation of these Terms of Use, or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

Miscellaneous

These Terms of Use constitute the entire and final agreement between you and Zebitz Solutions Sdn. Bhd. and govern your access to our Service, superseding any prior agreements between us with respect to Terms of Use. The section titles in these Terms are for convenience only and have no legal or contractual effect. You may not assign any of your rights under these Terms, and any such attempt will be null and void. The validity, interpretation, construction and performance of these Terms of Use will be governed by the laws of the State of Selangor, without giving effect to the principles of conflict of laws. Any dispute arising under or relating to these Terms of Use will be resolved exclusively by final and binding arbitration in Kuala Lumpur, Malaysia. The parties agree to the personal and subject matter jurisdiction and venue of the courts located in Kuala Lumpur, Malaysia, for any action related to these Terms of Use. You may only resolve disputes with us on an individual basis and not as part of any class, consolidated or representative action. Our failure to enforce any provision of these Terms will not constitute a waiver of such right. If any provision is found to be invalid, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action related to these Terms of Use must be filed within one year after such claim arose or be forever barred. You have no authority to act on behalf of or bind Zebitz Solutions Sdn. Bhd. in any way.

You agree to the use of electronic documents and records in connection with your registration, future transactions and communications involving our Service. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Any use of third-party software provided in connection with our Service, or any third-party product or service accessed or used in connection with our Service, will be governed by the applicable third-party’s license or terms of use, and not by these Terms of Use. If you access our Service from Apple’s App Store, you acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement, and as such, Apple will have the right to enforce this Agreement. In addition to this Agreement, your use of our Service must comply with all applicable third-party terms of agreement.

Any and all provisions of this Agreement that would reasonably be expected to be performed after the termination of this Agreement shall survive and be enforceable after such termination, including, without limitation, provisions relating to ownership, indemnification, limitation of liability and governing law.

Violations

Please report any violations of these Terms of Use to info@pocketspinedoc.com. Thank you.